Billing
Following your registration, you have a 2-month trial period from the date of registration.
Beyond this period, you will need to set up the billing system.
To get a quote, you can contact us by email at contact@luminiz.app or by WhatsApp (call or message) at +33 7 83 50 15 56.
By default, we send you an invoice every month, based on your number of vehicles and we prefer to work with automatic direct debit. We bill at the beginning of the month for the previous month.
If you wish to adopt a different operation, please let us know by email at contact@luminiz.app or by WhatsApp (call or message) at +33 7 83 50 15 56.
Our solution is without commitment, by simple request by email at contact@luminiz.app or by WhatsApp (call or message) at +33 7 83 50 15 56, we will stop the subscription. You will simply need to pay your last invoice.
Billing information
To view your billing information, go to Configuration > Billing.
On this page, you will see the list of your companies. You can choose between:
- Setting up a single direct debit for a company covering all your other companies.
- Configuring a separate direct debit for each company, by adding a mandate on each of the companies.
For a single direct debit, click Add a mandate on the relevant company. For separate billing, add a mandate for each company.
Setting up the mandate is done in two steps.
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Billing information: Fill in the billing information, including address, city, and postal code. You can also add the emails of people who will receive the invoice.
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Mandate validation: Once the information is validated, you will be redirected to our partner GoCardless to finalize the mandate validation.